Privacy Policy

Last updated: August 24, 2025

Introduction

This privacy policy explains how bexaloravin Financial Services collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

Personal Information

  • Contact details (name, email, phone number, address)
  • Financial information relevant to our consultations
  • Communication preferences and consultation history
  • Payment information for billing purposes

Usage Data

We automatically collect information about how you interact with our website, including pages visited, time spent, and technical information about your device and browser.

How We Use Your Information

  • Providing financial planning consultations and services
  • Communicating with you about appointments and service updates
  • Processing payments and managing your account
  • Improving our website and services based on usage patterns
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on several legal grounds:

We process your data on the basis of consent, contract performance, legitimate interests, and legal obligations.: Consent / Legitimate Interest

Information Sharing

We do not sell your personal information. We may share information only in these limited circumstances:

  • With service providers who help us operate our business (subject to confidentiality agreements)
  • When required by law or to comply with legal processes
  • To protect our rights, property, or safety, or that of our clients

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Privacy Rights

You have several rights regarding your personal information:

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate or incomplete data
  • Right to request deletion of your personal information in certain circumstances
  • Right to restrict processing of your data under specific conditions
  • Right to receive your data in a portable format
  • Right to object to certain types of data processing

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyze usage patterns.

For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Email:: contact@bexaloravin.com

Phone:: +61 963 690 519

Address:: 234 Collins Street, Melbourne VIC 3000